If you choose to work with me, I hope you will find our relationship to be thought-provoking, challenging, and valuable. I don’t require a contract. I want to earn your continued business by being an asset and a resource – not by obligating you with a written agreement.

What you should expect from me:

• Good preparation before meetings and good follow-through after meetings
• Unlimited (within reason) phone and email contact throughout the month
• To learn as much as possible about you and your company
• Candor: open and honest information and communication
• To challenge you and hold you accountable for execution of plans
• To act as a “sounding board” for your ideas, issues and challenges
• Confidentiality
• My best effort on your behalf
• Small rate increases every year or so (Much better than a big one every few years. (Here’s my first advice for you: Consider doing this with your customers, too.)

What I should expect from you:

• Candor: open and honest information and communication
• Willingness to listen to new ideas and approaches
• Good preparation before meetings and good follow-through after meetings
• Implementation and execution of the plans and ideas on which we agree
• Prompt payment of my invoices

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